Frequently Asked Questions

Soft play refers to indoor play areas designed with soft materials, ideal for young children to play safely. 

Soft play is typically designed for children aged 0-6 years.

Our ​bumper cars are best suited for ages 1.5 - 5 years old, adult supervision encouraged and remote controls provided for parent-child ultimate fun experience.

Bounce house can be enjoyed from ages 2 - 16. Max weight per person 130lbs . NOT more than 7 people at the same time.

We prioritize the health and safety of our clients, ​we deep clean all items used with ​commercial grade cleaners after every ​rental. We also wipe down each equipment with disinfectant wipes during ​setup. 

Equipment include soft blocks, slides, ball pits, climbing structures, and inflatable play areas. 

Yes, all rental equipment can be set up both indoors and outdoors, provided it’s on a level, clean, and dry surface. If setting up outdoors, please ensure there is a shaded area or canopy to prevent the equipment from overheating. Avoid placing the equipment on slopes, hills, dirt, or gravel. If using grass, it should be mowed low and free from debris, glass, or pet waste 

 All rentals are set up for 4 hours, with the option to extend for an additional $75 per hour.

Please allow 2-3 hours before ​the start of your event to set up depending on the size of the package.

If your event is outdoors, we recommend having a backup plan. If none, you can cancel or ​reschedule the event. In the event of rain, 24 hours have to ​pass before we set up outdoors. Indoor setups can proceed as planned. 

You can book online via our website. Contact us via email softplay@tinytouchkids.com OR call or text us at +1 844-846-9543 (Toll Free number). You can also slide into our DMs on Instagram or Facebook.

We are located in Mckinney and we service Collin county and DFW areas within a 30 mile radius. Travel fees apply!